You must return the item within 30 days of your purchase.
Due to the fact that we offer low shipping rates on all items, we require you to mail your returned item to:
Omniscient Wellness
Returns Department
26 Murray Street,
Ottawa ON K1N 5M4
Include in your package a signed letter stating the reason for your return and the original receipt. Please make sure to include this!
Restocking Fee:
All items may be subject to a 10% restocking fee; this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges:
You may exchange your item for a different product. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.